Refund & Payment Policy
Last updated: August 2026
1. Nature of Paid Rankings
Bidit is a dynamic competitive leaderboard. When a position is acquired, the digital service (displaying the profile at the target spot and shifting other entries) is delivered instantly.
2. Displacement by Other Users
Being subsequently outbid or shifted down by another participant is an intentional and foundational mechanic of the game. Displacements do not qualify for refunds.
3. Upgrade Credits
When you voluntarily upgrade your active position to a higher rank on the same platform, the amount you previously paid is credited directly against the price of the higher spot.
4. Technical Payment Conflicts & Support
In rare cases where a technical race condition or duplicate transaction prevents a valid takeover from applying, our support team will manually resolve the ranking or issue a direct refund upon request at support@sturox.com.